From inception, Crossway has built a considerable reputation for quality of service and introduced the Quality Management System in order to document the company’s best practices, fulfill and enhance the requirements and expectations of its clients, strengthen the morale and engagement of staff, so that Crossway can improve the overall management of the company and maintain continuous improvement.
Steve Fearnehough, Managing Director, stated we are proud that we adopted the ISO 9001 certification at an early stage within the business and the continued certification just demonstrates our constant commitment to the quality of the service we provide.